RETURNS and EXCHANGES
We want you to be happy, which is why we would like to talk to you before you buy. 
We know that not every item will be a perfect fit, even after our conversation, so we have a convenient return policy.

RETURN POLICY
Footwear may be returned, provided that it is unworn, in its original box, and in "as new" condition.
You will have 10-30 days to return your items, depending on whether they are seasonal or sale items, or styles we carry year-round.
Please be sure to ship the shoes back to us in the shipping box with the original shoebox inside, and to insure them. Ship to: New Hope Shoes, 7 N Main St, New Hope PA 18938
Shipping is not refundable

All items returned are subject to inspection. Items that are not in completely resaleable condition, and include the original box, will be returned to you, and will not be refunded.

Items returned due to possible manufacturing defect will either be replaced or repaired at our own discretion, but please call to explain before sending them to us. 215-862-4455.
Credit refunds for returns are issued within 72 hours.

EXCHANGE POLICY
If you would like to exchange the item you ordered, just call to let us know what you would like in exchange, and what you are returning.
Footwear may be exchanged, provided that: it is unworn, in it's original packaging, and in "as new" condition.
You will have 10-30 days to exchange your items.
Shipping is not refundable.
   We provide an EXCHANGE POLICY for items purchased in the store, we do not give REFUNDS.

NOTE: SOME SALE ITEMS ARE FINAL SALES
     NO RETURNS or EXCHANGES on WORN SHOES (No Exceptions)

PRIVACY POLICY
Any information that we collect from you will not be distributed or sold to any other party.
All of our transactions are secure and your information is protected.